We are thrilled to introduce Bill Jordan, the COO at ROI Consulting Group. Since joining ROI in 2013, Bill has been instrumental in transforming the company to a model of success. Under his leadership, ROI has grown massively, now boasting a size four times what it was when he started.

One of Bill’s most significant achievements has been the implementation of internal processes that are replicable and adhered to by everyone in the company. Bill Jordan firmly believes that continuous improvement is the key to ROI’s enduring success.

Client Satisfaction as a Driving Force

Bill’s motivation to come to work every day is fueled by the need to make and keep new and existing clients happy. He understands that client satisfaction is crucial to the success of any business. This understanding is embodied by the entire ROI team, creating a client-centric culture that drives the company forward.

The Unique Culture at ROI

Bill Jordan believes that what sets ROI apart from other companies is its unique culture. For example, the company is highly interdependent, and everyone is a team player. If anyone needs help with a task, they can count on their colleagues to lend a hand. This all-hands-on-deck approach to problem-solving is a hallmark of ROI and has played a significant role in the company’s achievements.

Pride in Building a Strong Organization

Bill takes immense pride in putting organization into ROI. While he acknowledges that many people contributed to this success, he is proud to have been the driving force pushing it forward. His efforts have laid a solid foundation that continues to support the company’s growth and success.

Advice for New Employees

Bill advises new hires to assess if ROI is the right fit for them, just as ROI evaluates if the individual is a good fit for the company. That’s because finding a workplace where you feel valued and can contribute your skills and talents to the fullest is essential for professional fulfilment.

Bill Jordan: A Leader Dedicated to Continuous Improvement

Bill’s leadership and dedication have been pivotal in empowering  ROI to be a successful and highly regarded company. Further, his commitment to continuous improvement, emphasis on teamwork, and collaborative spirit have significantly shaped the company’s culture and success. And his advice to new hires is sound, while his pride in what he has built at ROI is well-deserved.

We are proud to have Bill Jordan leading the way at ROI Consulting Group, where his vision and hard work continue to inspire and drive us towards greater heights.